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THE GAS MAN / Potterton

Potterton boilers in Newcastle.
Know your options.

Care for an existing Potterton, or explore a suitable replacement. Joe can help identify your model, investigate faults and explain the options for your heating system.

Talk to Joe

A CLOSER LOOK

Potterton Titanium Heat manufacturer product photograph
Potterton Titanium Heat

Heat-only boiler

Potterton Titanium Heat

Baxi’s catalogue includes the Potterton Titanium Heat. This heat-only boiler works with a separate hot water cylinder, making it a different proposition from a combi that heats tap water on demand.

Features worth knowing

Compact casing, a top flue or optional rear-flue arrangement, and compatibility with an appropriately designed cylinder system.

Manufacturer product information ↗

ENERGY EFFICIENCY

ErP class A

Baxi’s published Titanium Heat energy labels show class A for space heating. This rating must not be applied to a different or older Potterton model.

Technical information ↗

SERVICE INTERVAL

Every year

Arrange an annual service following the manufacturer’s instructions. Keep the service record with your commissioning paperwork to support ongoing warranty cover.

Manufacturer servicing advice ↗

GUARANTEE / WARRANTY

7-year warranty

Baxi advertises seven-year parts and labour cover for the Titanium Heat, subject to its warranty conditions. This does not apply retrospectively to an older Potterton. Registration, commissioning and servicing requirements must be checked.

Check cover and conditions ↗

Manufacturer information checked 17 October 2026. Specifications and offers can change; the exact model, product code and confirmed quotation determine what is supplied. Product photography: Baxi.

THE WIDER PICTURE

Other options and existing boilers.

Existing Potterton boilers

Send the model name, a photograph of the controls and any fault code. Joe can assess repair options and parts availability before discussing replacement.

Explore this option ↗

Considering a different configuration?

Changing from a cylinder-based system to a combi needs an assessment of water flow, hot-water demand and the existing pipework.

Explore this option ↗

The right size matters more than the biggest number.

A suitable boiler needs to match your home’s heat loss and hot-water demand. Joe can check your existing setup, available space, water supply and controls before recommending an installation. Efficiency labels compare products under defined conditions; they are not a promise of a particular saving on your bill.

How we approach a new boiler installation ↗

LOCAL CARE, FROM INSTALLATION ONWARDS

Help with your Potterton boiler.

Servicing and fault finding

Tell Joe the model, approximate age and any error code, along with what happens when you ask for heating or hot water. Clear photographs of the display can help prepare for the visit. Repairs depend on diagnosis and parts availability.

Installation and ongoing care

Discuss the boiler, controls, system condition and access together. Your quotation should identify the model and warranty, the work included and the records you will receive. Ask Joe to explain the controls and annual service requirements at handover.

Manufacturer warranties cover qualifying defects under their own terms. They do not automatically include annual servicing or every fault in the wider heating system. If your boiler is already under cover, check the manufacturer’s claim process before arranging a chargeable repair.

Compare the brands Joe works with.

Let’s find the right next step.

Talk to Joe ↗
Call The Gas Man · 0191 206 9040